Shipping and Returns Overview
This Shipping and Returns document applies to all purchases of Women's Shoes from tbmhloafershoes.com. By placing an order, the customer accepts this document and the Terms of Service. See Man Limited provides shipping and returns according to this document. This document covers shipping processing, the 14-day no-reason refund policy, return conditions, the return process, refund timing, damaged goods claims, and the return address.
Shipping Processing
Orders are processed after payment authorization and address verification. See Man Limited ships Women's Shoes to valid and complete addresses. Shipping timelines are estimates and are not guaranteed. Carrier operations, weather, customs, and address accuracy affect delivery. The customer must provide accurate shipping information. See Man Limited is not responsible for delivery failures caused by incorrect or incomplete address information. Tracking information is provided for shipped orders. Title and risk of loss pass to the customer upon delivery by the carrier. If a package is returned to See Man Limited because of an address issue, the customer bears all reshipping costs.
14-Day No-Reason Refund Policy
See Man Limited offers a strict 14-day no-reason refund policy for Women's Shoes. The customer must request a refund within exactly 14 calendar days from the date of delivery. The request must be made by contacting [email protected] or +852 5588 8897. Returned items must be unused, unworn, unaltered, and in original packaging with all original tags attached. Items must be free from odors, stains, scuffs, creases, and signs of outdoor wear. See Man Limited inspects returned items. If a returned item does not meet these conditions, See Man Limited may deny the refund or issue a partial refund. The buyer completely bears all return shipping costs. See Man Limited does not provide prepaid return labels. The customer must use a trackable shipping method. See Man Limited is not responsible for returns lost or damaged in transit.
Non-Returnable Conditions
Items that are used, worn, altered, damaged by the customer, missing original tags, missing original packaging, or returned after the 14-day period are non-returnable. Any item returned without prior authorization is refused. Any item returned after the 14-day period is refused. Any item that is damaged due to customer use is refused. The buyer completely bears shipping costs for refused returns. See Man Limited does not accept returns that fail the conditions in this document. Non-returnable status is determined by See Man Limited after inspection.
Step-by-Step Return Process
1. Contact See Man Limited within 14 days of delivery by email [email protected] or phone +852 5588 8897. Provide the order number, item details, and reason for return. 2. Receive return authorization and return instructions. 3. Pack the Women's Shoes securely in original packaging with all original tags attached. 4. Ship the package at the customer's expense using a trackable shipping method. 5. Address the package exactly as follows: The recipient must be See Man Limited, the contact phone is +852 5588 8897, and the specific return address is Room 302, Block G, 25 Sha Wan Drive, Pok Fu Lam. 6. Send the tracking number to [email protected]. 7. See Man Limited inspects the returned item after receipt. 8. If the return is approved, See Man Limited processes the refund to the original payment method.
Refund Timing
Refund arrival time is at least 14 days. After See Man Limited approves the return, the refund is initiated. Refund arrival time is at least 14 days from approval. PayPal refunds take at least 14 days. Local laws require up to 30 days for PayPal refunds in some regions. The customer must allow up to 30 days for PayPal refunds where local law requires. Refunds are issued to the original payment method. Original shipping charges are not refunded unless required by law. Return shipping costs are not refunded. The buyer completely bears all return shipping costs. Refund arrival time is not immediate.
Damaged or Defective Items
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. The 7-day period begins on the delivery date. The customer must contact See Man Limited at [email protected] or +852 5588 8897 within exactly 7 days. The customer must provide the order number, photographs of the damage or defect, and a description. See Man Limited reviews the claim. If approved, See Man Limited provides a resolution. Claims submitted after exactly 7 days are not accepted. This 7-day damaged goods claim period matches the Terms of Service. Damaged goods claims do not extend the 14-day no-reason refund period. The customer must not return a damaged item without authorization. The buyer completely bears return shipping costs for all returns. This rule applies to returns related to damaged or defective claims.
Return Address and Contact
All authorized returns must be sent to See Man Limited. The recipient must be See Man Limited, the contact phone is +852 5588 8897, and the specific return address is Room 302, Block G, 25 Sha Wan Drive, Pok Fu Lam. The customer must include the order number inside the package. The customer must use a trackable shipping method. See Man Limited is not responsible for returns sent to a wrong address. Do not send returns to any address other than Room 302, Block G, 25 Sha Wan Drive, Pok Fu Lam. For questions about returns, contact [email protected] or +852 5588 8897.
General Terms
This Shipping and Returns document is governed by the Terms of Service. See Man Limited may update this document. The customer is responsible for reviewing this document before purchase. If any provision is unenforceable, the remaining provisions remain in effect. No oral statement modifies this document. For questions, contact See Man Limited at [email protected] or +852 5588 8897. The business address is Room 302, Block G, 25 Sha Wan Drive, Pok Fu Lam.